Decision making in SMEs through the use of Tic’s: Case Ecuador 2013-2018

Abstract

This article is based on the results of an investigation on Information and Communication Technologies (ICT) and the management decisions of small and medium enterprises (SMEs) in the Ecuadorian territory, in order to collect information on the current management situation of the TIC, the factor that motivated the current research is the lack of permanence of these companies in the market due to various factors, being one of the most important, the little use of ICTs implemented in them. For this, an analysis of the effective use of ICTs was developed, through the search and literature review of secondary sources and an analysis of the data presented by the INEC in its science and technology surveys, which presents various results, in which one of the most important is the advantage of efficient communication through computer applications, exposing management tools to improve productivity, competitive advantage and administration of these companies.